Privacy Policy

I work hard to make sure any data you send me is carefully and securely stored and protected. Eleanor Ord Psychotherapy is responsible for your personal data and, for the purposes of GDPR, is the data controller.

Personal Data

I only request personal information for the purpose that it was intended or a similar activity.

Personal data is requested from me to fulfill our contractual obligations and to manage the day to day normal business activities. If you are unable or choose not to provide me with the data if and when requested I may not be able to fulfill our contractual obligations and the product or service may be cancelled. I will never share your personal details with any third-party for their own use.

Enquiry Data is collected so that I may communicate to you. The legal grounds for me processing this data is legitimate interests.
User Generated Data is data that you have chosen to post on our website, for example a comment to a blog post, a product review or enquiry form. The legal grounds for me processing this data is legitimate interests.
Personal Information Data is collected so that I may process a purchase or a request to purchase. The legal grounds for me processing this data is the fulfillment of my contractual obligation with you or the creation of a future contract with you.
Other. Under GDPR it may be deemed that your IP address constitute personal data because it could be used to identify you or in whole or part. The legal grounds for me processing your IP is legitimate interest since this helps to keep our website safe. I process your IP address for security reasons to protect my website for malicious attacks and hacks. I may cross reference your IP with the IP’s of blacklisted users and if a match is found I may add your IP to the blacklist and prevent further access to you.

I may process your personal data without your knowledge or consent where this is required or permitted by law.

Non-Personal Data

Preference Data is collected to enable the website to perform and to be administered correctly.
Statistical Data is collected so that I may provide a functioning website that helps my business to communicate core message to relevant persons.

Subject Access Requests

Anyone whose personal information I process has the right to know:

What information I hold and process on them
How to gain access to this information
How to keep it up to date
What I am doing to comply with the GDPR

If you have any questions, please send them to e.ordtherapy@gmail.com.